Terms & Conditions

General Terms & Conditions for Book Smart Hotel.com

These Terms and Conditions ("Terms") govern your use of the Book Smart Hotel.com website (the "Website") and the services offered by Book Smart Hotel.com. By using our website and services you agree to these Terms. Please read them carefully before using our platform.

Acceptance of the Terms

By accessing or using the Website you accept these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

Eligibility

You must be at least 18 years old to use our services. By using our platform you confirm that you are of legal age and have the capacity to enter into a binding agreement.

User Account

• Certain features may require you to create a user account. You are responsible for keeping your account information, including your password, confidential.
• You are responsible for all activities that occur under your account. If you suspect any unauthorised access, please notify us immediately.

Bookings and Payments

• When you make a booking via Book Smart Hotel.com you agree to the rental terms of the relevant hire agency.
• Payments for hire services are processed securely through our platform. You agree to provide accurate payment information and authorise us to charge the amount specified for your booking.
• Cancellation and refund policies are subject to the terms of the relevant hire agency.

Privacy

Your use of Book Smart Hotel.com is subject to our Privacy Policy. By using our platform you agree to the collection and use of your personal data in accordance with that policy.

Prohibited Activities

• You agree not to engage in illegal, fraudulent or harmful activities through our services.
• You must not disrupt the proper functioning of our platform, including hacking, introducing malware or other disruptive actions.

Intellectual Property

All content on the Website, including text, graphics, logos and software, is owned by Book Smart Hotel.com and is protected by copyright and other intellectual property laws.

Third-Party Links

The Website may contain links to third-party websites. We do not endorse or control these sites and accept no responsibility for their content or practices. Use them at your own risk.

Changes to the Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes. Your continued use of our platform after such changes constitutes acceptance of the updated Terms.

Termination

We may suspend or terminate your access to our services at our discretion if you breach these Terms or for any other justified reason.

Disclaimer

Book Smart Hotel.com provides its services "as is" and "as available". We make no warranties or representations regarding the accuracy, reliability or availability of the platform.

Limitation of Liability

To the fullest extent permitted by law, Book Smart Hotel.com will not be liable for any direct, indirect, incidental or consequential damages arising from your use of our services.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom.

Contact

If you have any questions or concerns regarding these Terms, please contact us.

By using Book Smart Hotel.com you confirm that you have read and understood these Terms and agree to be bound by them.

Last updated: 4 October 2025