Privacy Policy
Privacy Policy of Book Smart Hotel.com
Welcome to Book Smart Hotel.com. Protecting your privacy is important to us. This privacy policy explains how we collect, use and protect your personal data when you use our website and car-hire services. We are committed to safeguarding your information and to ensuring your experience with Book Smart Hotel.com is safe and pleasant.
What information we collect
We collect several types of information to provide you with the best car-hire experience. These may include, but are not limited to:
Personal data
| Personal Data | Rental Information | IP Address / Device Data |
|---|---|---|
| Name | Rental location | Device information |
| Contact details (email, phone number) | Rental duration | Browser type |
| Driving licence details | Vehicle preferences | Pages visited |
| Payment information (e.g. credit card details) | Travel details | Access date and time |
| Billing address |
How we use your data
We use your information for the following purposes:
- Car-hire services: To process and manage your bookings and to provide our services.
- Customer support: To respond to your enquiries and provide assistance.
- Account management: To create and manage your account on Book Smart Hotel.com.
- Payment processing: To process payments for car-hire services.
- Communications: To send booking confirmations, updates and promotional material (you may opt out at any time).
- Improvement and analytics: To improve our website, services and customer experience.
Sharing your data
We may share your information with:
- Rental partners: To fulfil your bookings with our partner hire agencies.
- Service providers: Trusted companies that help us operate and maintain our website.
- Legal requirements: Where required by law or to protect our rights and safety.
Security measures
We implement appropriate security measures to protect your data, including encryption, access controls and regular security reviews.
Third-party links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before submitting personal information.
Cookies
We use cookies and similar technologies to enhance your experience and for analytical purposes. You can adjust your browser's cookie settings if you prefer not to accept cookies.
Changes to this privacy policy
This policy may be updated from time to time. Changes will be posted on this page and the "Last updated" date will be revised accordingly. Please check this policy regularly.
Last updated: 4 October 2025
Contact
If you have any questions or concerns about this privacy policy, please contact us via our contact form.